PASSENGER INFO

(Terms and Conditions)

For the protection of our passengers as well as our staff, we clearly outline and communicate various company policies to help make your travel safe, efficient and enjoyable.

CANCELLATION POLICY

Charter cancellation policy: Fully refundable up to 48 hours prior to departure; within 48-24 hours we require 50% of the total amount agreed upon, within 24 hours no refund available. Scenic flight cancellation Policy: Fully refundable up to 24 hours prior; within 24 hours no refund. Credit Card will be required at time of booking to reserve the aircraft.

Identification and Check-In

Minimum 20 minutes prior to the scheduled departure time. Identification may be required for all guests. Infants under 2 fly for free and may require proof of age.

Baggage Allowance

  • 25 lbs. per passenger.

Fees, Taxes and Surcharges

  • GST - (5%)

  • Fuel surcharge may apply

Reservations & Cancellations

  • A credit card number is required to confirm your reservation. Payment may be processed at the time of the flight.

  • If Tofino Air is unable to complete flight service for any reason, alternative methods of transportation may be utilized to complete your travel requirements. These decisions are up to the discretion of Tofino Air management.

  • It is strongly recommended to reconfirm your reservation details 24-hours prior to departure.

  • Customers who do not show up for their flight will forfeit the full fare paid