For the protection of our passengers as well as our staff, we clearly outline and communicate various company policies to help make your travel safe, efficient and enjoyable.
Nanaimo – Sechelt and Vancouver Harbour – Nanaimo routes
Silva Bay – YVR
- Changes and cancellations can be made up to 3 hours prior to departure by calling 1-855-647-7560.
Typical administration fee:
- Changes and cancellations can be made up to 12 hours prior to departure by calling 1-800-665-2359.
- Tickets are non-refundable for cancellations and changes after the allotted time, but may be transferable to another passenger for an administration fee.
Customers who do not show up for their flight will forfeit the full fare paid.
- $25/flight on shorter routes (Sechelt, Nanaimo, Vancouver, Gabriola)
- $50/flight on longer routes and charters (Tofino)