IMPORTANT NOTICE: Transport Canada requires passengers to wear a face mask for the duration of their flight . Due to limited supplies we ask that you please bring your own, but do have reusable masks available for $10.00 each should you require one.
For the protection of our passengers as well as our staff, we clearly outline, communicate, and enforce various company policies to help make your travel safe, efficient and enjoyable.
CHECK-IN
Tofino Air requires all passengers to arrive 15 minutes prior to the scheduled departure time. Please allow ample time to park.
BAGGAGE ALLOWANCE
- All baggage and cargo (including laptop bags and purses) brought on board must be weighed prior to boarding an aircraft.
- Baggage allowance for charter flights is load dependent.
FEES, TAXES AND SURCHARGES
All fees associated with scheduled flights are included in the prices listed online, these charges are as follows:
- GST – (5%)
- Fuel surcharge
- Docking fees
RESERVATIONS & CANCELLATIONS
- Reservations can be made online or by calling in to the Tofino Air office
- Confirmation itineraries will be sent out at the time of booking and the day prior to the scheduled flight
- A credit card number is required to confirm your reservation. Payment may be processed at the time of the booking or within the cancellation policy
- If TA is unable to complete flight service for any reason, alternative methods of transportation may be required to complete your travel requirements. These decisions are up to the discretion of TA management prior to or at the time of departure
- It is strongly recommended to reconfirm your reservation details 24-hours prior to departure.
- Customers who do not show up for their flight, or cancel outside of the cancellation policy will forfeit the full fare paid